Operational Efficiency: A Podcast with Michele Trogni from UBS

A podcast with Michele Trogni from UBS – Series 2 of 4

Our recent event, hosted by the Financial Times, focused on how we can cut costs and boost performance in this turbulent market. We turned to marketplace experts to give their input on ways to leverage new thinking on the latest strategies and technologies for reduction.

In this podcast, the second of 4 from our FT event, we have for you Michele Trogni, Global Head of Operations for the UBS Investment Bank, as she discusses what gets her most excited about the latest strategies and technologies for reducing operational costs. She talks about the importance of operational efficiency and how you can integrate this idea into providing excellent service delivery.

(Financial Times 2008 – Michele Trogni, Managing Director and Global Head of Operations for the UBS Invenstment Bank)

About Michele
Michele is a Managing Director and Global Head of Operations for the UBS Investment Bank. She was appointed Global Head of Operations in January 2006 and has been with UBS Investment Bank & its predecessor for 20 years. Prior to her current role, Michele was Global Head of ESSOC IT and held various IT positions based in both Stamford and Chicago over the past 8 years. Michele started her career in London performing FIRC BUC roles in FCD, Operations Client Service positions and then working for the Derivatives & FI business in an IT liaison capacity.

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