Enterprise 2.0: BearingPoint Wiki

Reposted from E2.OH – Investigations into Enterprise 2.0. Original post can be found here

For those (3) of you just tuning in to our blog, it is probably important to note that the stone in our tranparency soup recipe has long been the BearingPoint Enterprise Wiki deployment. Following an extended pilot, we are about 6 months into a full-on, production level deployment of Atlassian’s Confluence, JIRA, and Crowd stack for the complete firm. I suppose I have always perceived the effort as being successful, but I am willing to admit that my perspective might be a little skewed. (My baby is most certainly not ugly, kind sir!)

In response to an internal communciations query, I was recently asked to take a look at usage stats since GoLive. Initially I was pretty impressed but then it occured to me that I really have no basis by which to judge either way. As such, I thought I would post the facts and see what the prevaling wisdom is.

Basics:

  • GoLive Date = May 5, 2008
  • Possible Users = ~16,000 (The wiki is only accessible by employees. This number is roughly current headcount, but people have come and gone over the months.)

We’ll start with basic wiki pages first:

  • Current Wiki Pages = 11,720
  • Versions of Current Wiki Pages = 87,280
  • Pages with Comments = 2,039
  • Number of Comments = 6,661
  • Unique Page Authors = 1,858

Secondly, Confluence has built-in blogging capabilties through its News Item feature. Here are the numbers for that:

  • Current News Items (Blog Entries) = 1,503
  • Versions of Current News Items = 2,991
  • Comments on News Items = 1,065
  • Unique News Item Authors = 210

Finally, here is some typical web analytics data to round out the picture:

  • Visits = 68,168
  • Pageviews = 620,329
  • Pages/Visit = 9.10
  • Bounce Rate = 25.81%
  • Average Time on Wiki = 09:59
  • Unique Visitors = 15,443
  • Originating Countries = 62
  • % Traffic from Referring Sites = 43% (mostly from Intranet, the rest is Direct traffic)

So what do you think? How does this compare to other stats you have seen?

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5 responses to “Enterprise 2.0: BearingPoint Wiki

  1. Unique Visitors = 15,443 sounds like almost everyone in the company has hit the Wiki at some point, which would be a great stat. Are those unique IP addresses or usernames?

  2. Thanks for the comment Ryan. Those are unique IPs.

  3. Hi Nate,

    I was just wondering how you collected all this data i.e. Did you just mine the database yourselves as Confluence does not give such statistics as total pages etc?

  4. Hi Colin – Thanks for your question. In order to generate this data, we use a combination of the Global Site Statistics admin feature and Google Analytics. Here are the links for both:

    Global Site Stats – http://confluence.atlassian.com/display/DOC/Site+Statistics

    Google Analytics – http://www.google.com/analytics

  5. Pingback: 2008 Gartner Magic Quadrant for Social Software « New Thinking

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