Author Archives: seanlew

Enterprise 2.0: Engaging Your People

There is a growing importance to use Web 2.0 and Enterprise 2.0 concepts in human resources. Last week, I attended and presented at the Inspecht HR Futures Conference in Melbourne. The Inspecht HR Futures Conference brought together speakers covering all areas of HR, Recruiting and Technology to discuss how social media, innovation, culture and technology empower, attract, engage and evolve employees.

I presented how BearingPoint leverage Web 2.0 technologies to assist us in engaging our internal team members through the BearingPoint Wiki and shared some of my experiences and benefits using the tool in my day to day work. Following on, I explained how BearingPoint is reaching out to external information management experts through Mike2.0 where it provided us with an excellent platform to interact and discuss information management.

My presentation is below:

Author: Sean Lew

View more presentations from Sean Lew. (tags: 2.0 collaboration)

2008 Gartner Magic Quadrant for Social Software

Reposted from Synergise IT – Original post can be found here
by Sean Lew

social software2008 Gartner Magic Quadrant for Social Software has been released recently and what is really interesting is that even though there are 38 vendors being reviewed only 5 are not in the niche category namely Atlassian, IBM, Jive, Microsoft and Socialtext.

I must say that having used all 5 products before and each of them is really fantastic. Each has its own pros and cons and depending on your requirements different software should be chosen. I am glad to see that there is a good competition in this space and that makes my life as a consultant a tad easier having the ability to pick and choose the best product for the situation.

What is really interesting is that there is no one in the category of “Leaders”. Atlassian, Jive and Socialtext barely made it into the “visionaries” quadrant (they are all sitting on the line of the quadrant). All three products are really quite revolutionary. I demo-ed Jive to a class previously and a student responded saying, “its just a web page but its so smart” and a colleague said that the Atlassian Wiki we have within BearingPoint made his life so much better.

Next, IBM / Microsoft are in the “Challengers” quadrant with a much higher ability to execute but lack in vision. I personally think that IBM and Microsoft are not “visionary” because the general business environment is not quite ready for such software as of now. Many business people still do not quite understand what is Web 2.0, collaboration, social media and buzz words like that. I believe they are taking a wait and see strategy to this area of software development.

I would love to see next year’s results and hope to see some of the players rise up to the visionary quadrant!

Author: Sean Lew

Collaboration with Wikis: Filling the void

Post by Sean Lew, Business Consultant at BearingPointCollaboration

There is a growing need for organizations to collaborate more efficiently across time zones, geographic locations and across departments. Collaboration promises greater efficiency, streamlined communication and better knowledge retention across an organization. Collaboration software like wikis has also been sprouting all over organizations with no real direction from the senior management. Many organizations have started taking a more serious look at such forms of collaboration technologies.

Internal collaboration

Collaboration is not just providing a virtual platform for employees to work together. It allows employees to hold conversations and discussions online and provides background and context for visitors or new team members. With all the information well documented, there is a reduced risk of losing information when employees move on.

Many collaboration technologies also provide a social aspect of it where employees can connect with people outside of their team. This allows self discovery of assets within the organization, find other experts and innovate on the project, department or the business.

External collaboration

Collaboration with suppliers and customers should also be an area organizations should look at. Harvard Business School ( conducted a research on Procter and Gamble’s (P&G) innovation model which includes connecting with the global talent pool in search of promising ideas and implement P&G’s capabilities to create better and cheaper products – fast. Such forms of collaboration, may it be with suppliers or customers can be very astonishing.

The success of collaboration is to take an enterprise view and formulate an adoption strategy across the various departments. What is your organization doing to strategize and implement changes to meet the needs of your rising collaboration requirements?

Author: Sean Lew