An interview with Jeff Edwards, Executive Vice President and Chief Information Officer, Wyndham Hotel Group
Executive Vice President
and Chief Information Officer
Wyndham Hotel group
BearingPoint took some time to sit down with executives in a series of discussion to get their insights into information management. This conversation is with Jeff Edwards, CIO of Wyndham Hotel group, whcih includes Wyndham®, Ramada®, Days Inn®, Super 8®, Wingate® by Wyndham, Baymont Inn®, Howard Johnson®, Travelodge®, Knights Inn® and AmeriHost® brands.
When Jeff assumed the role of CIO at the Wyndham Hotel Group in 2005, he immediately set out to transform its information technology (IT) organization from a cost center into a business. He focused on what would be necessary to deliver measurable value to clients—both within the company and in franchise hotel businesses. Wyndham encompasses nearly 6,500 hotels and 551,000 rooms in 59 countries.
In the conversation he discusses his unique responsibilities and why information management is a critical issue and how they are using it to deliver more meaningful information to their users. He also explores how information management helps his customers including the challenges faced and the lessons learned.